Hybrid Functional Lead, Product Consultant

at Meniga

• Job title: Functional Lead, Product Consultant
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Warsaw, Poland

About the role

• Functional Lead (Product Consultant) at Meniga, focusing on enhancing financial services experiences for clients through product integration and workshops.

Responsibilities

• Gain and maintain an expert-level understanding of Meniga’s product suite and services, with a particular focus on our APIs and integration capabilities.
• Deeply understand our approach to experience design, embodying Meniga’s standards in all customer interactions.
• Lead functional workshops and design sprints with clients, facilitating the seamless integration of our solutions into their environments.
• Work closely with our customers to define and document precise functional requirements for integration projects.
• Address functional inquiries, providing clear, insightful answers and solutions to enhance customer satisfaction and product utilization.
• Serve as a bridge between customers and our internal teams (Product Management and Sales), conveying crucial feedback and requirements gleaned during integration projects.

Requirements

• A deep-seated passion for enhancing financial service experiences.
• Exceptional knowledge of financial services UX and the ability to apply this expertise in a B2B product context.
• Strong analytical skills, with an aptitude for understanding complex product capabilities and devising optimal integration strategies.
• Excellent customer service skills, with a proven track record of fostering positive relationships with clients and stakeholders.
• Articulate communication and presentation skills, capable of delivering engaging and informative product demonstrations.
• A collaborative spirit, able to work effectively within diverse teams and contribute to a shared vision.
• Experience in conducting workshops, design sprints, and training sessions, with a knack for transferring knowledge in accessible and impactful ways.
• Ability to work 2 days a week from the office

Benefits

• Private healthcare
• Fitness allowance
• Leave benefits
• Work-life balance
• Hybrid working
• Meal allowance
• Team-building events
• Reimbursement for internet/phone subscriptions
• International projects
• Career advancement
• Competitive salaries
• Performance-based bonuses
• ESOPs