Patient Account Representative handling third party and private pay receivables. Managing billing inquiries and promoting employee growth at Memorial Hermann.
Responsibilities
Responsible for the timely collection of third party and private pay receivables
Reviews incoming correspondence and takes appropriate action
Analyzes accounts for errors, adjustments and credits
Updates account information accordingly
Documents communications accurately and completely
Serves as a mentor and resource for less experienced staff
Ensures safe care to patients, staff and visitors
Promotes individual professional growth and development
Requirements
High School Diploma or GED, preferred
Three (3) years hospital business office or medical related experience
Knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting preferred
Proficient in Microsoft office with emphasis on Excel, 10-key and math
Ability to multi-task in a fast paced, high volume environment
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