Senior Business Analyst supporting IT initiatives and business operations at West Bend Insurance. Analyzing requirements and improving system solutions for organizational efficiency.
About the role
- Insights Analyst at Meltwater developing bespoke reports and managing projects for clients. Handling media data analysis to support critical business decisions in a hybrid work environment.
Responsibilities
- Join Meltwater's Client Insights team as an Insights Analyst
- Contribute to bespoke reports and project management for esteemed clients
- Shape customized reports and assist in managing key projects using quantitative and qualitative media analysis
- Ensure timely delivery of high-quality reports and refine techniques to meet evolving client needs
- Collect, organize, and analyze customer research metrics to support critical business decisions
- Responsibilities include data compilation, analysis, insight generation, and assisting in report development methodologies
- Track deadlines and maintain formatting and visual consistency of reports
- Produce dashboards, report templates, and queries
- Analyze mainstream and social media content to inform strategic communication objectives
- Develop strategies to improve report quality based on client feedback
- Collaborate with internal teams and clients using Meltwater software, Excel, and PowerPoint
Requirements
- 2-4 years of relevant work experience (client-facing roles are advantageous)
- Exceptional written and verbal communication skills in English, with a particular emphasis on proficient report writing in English.
- Banking/financial insights experience
- Proficiency in Microsoft PowerPoint & Excel, including PivotTable, VLOOKUP, and similar functions.
- Meticulous attention to detail, adept at handling recurring tasks and ensuring data integrity.
- Proficient report writing skills, covering both qualitative and quantitative aspects.
- Customer-focused mindset with a commitment to exceptional client servicing.
- Critical thinking skills, facilitating insights derived from data analysis.
- Strong interest in current affairs, mainstream media, and social media trends.
- Comfortable working autonomously and collaborating effectively with remote team members, including reporting to managers situated in distant locations.
- A keen interest in learning, adaptability, and resilience in a dynamic work environment.
- Excellent written and verbal communication skills in English, particularly in report writing.
Benefits
- Continuous growth environment
- Mentorship and inclusive leadership
- Work-life balance with a hybrid schedule
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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