Senior Developer at Sharesies contributing to high quality, customer - centred product in an award - winning wealth app. Building financial empowerment for Australians and New Zealanders.
About the role
- Director of Engineering Operations at Meltwater focusing on delivery efficiency and quality improvements. Leading engineering practices and operational systems in a hybrid remote role based in Redwood City.
Responsibilities
- Build and lead an Engineering Operations function that increases delivery efficiency, release quality, and production reliability across the product engineering organization.
- Partner with Product on planning and commitments while owning the engineering operating system: metrics, SDLC standards, release governance, incident discipline, and responsible adoption of AI-assisted engineering practices.
- Design, implement, and lead the engineering operating system, creating clarity in how work moves from plan to production, how reliability is protected, and how modern AI-assisted practices are adopted safely and effectively across the organization.
- Standardize engineering metric definitions and instrumentation across teams.
- Publish and maintain a trusted engineering scorecard and drive action from the data.
- Define and drive adoption of SDLC standards and establish lightweight compliance mechanisms through automation and tooling where feasible.
- Implement release readiness gates and disciplined rollout/rollback expectations.
- Mature incident management practices in partnership with Product, Engineering, and Support leadership.
- Define approved use cases and guardrails for AI-assisted development across coding, testing, review, documentation, and operations.
- Hire and develop a small team over time as scope demands (programs, release readiness, developer productivity, metrics).
Requirements
- 12 to 18+ years in engineering operations, technical program leadership, production operations, developer productivity, or engineering leadership roles.
- Demonstrated success building operating systems for 200+ engineer organizations (metrics, SDLC standards, release governance, incident/postmortem discipline).
- Track record improving reliability outcomes (MTTR, repeat incident rate, change failure rate) via process and tooling interventions.
- Experience leading through influence across senior engineering leadership, plus people management experience or clear readiness to build a team.
- Practical understanding of AI-assisted engineering workflows and how to deploy them safely with governance and measurement.
Benefits
- Enjoy flexible paid time off that allows you to have an enhanced work-life balance.
- Excellent medical, dental, and vision options
- 401(k) matching, life insurance, commuter benefits, and parental leave plans
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
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