Project Manager II managing projects for Mobile Communications America. Overseeing project coordination and mentoring junior Project Managers in the Security division.
About the role
- CRM Project Manager driving structure and operational excellence at Medier in digital and marketing fields. Overseeing CRM-related projects and ensuring cross-team alignment with effective communication.
Responsibilities
- Support full-cycle management of CRM projects, including planning, execution, monitoring, and delivery.
- Maintain and improve existing operational processes and contribute to creating new ones to increase team efficiency.
- Manage task tracking, Jira boards, workflows, priorities, and SLAs.
- Coordinate cross-functional collaboration between CRM, Marketing, R&D, Analytics, Security, and other departments.
- Lead meetings, gather requirements, document key decisions, and ensure follow-up actions are clearly defined.
- Prepare and maintain project documentation, onboarding materials, process guidelines, and knowledge bases in Confluence.
- Collect, analyze, and structure information for decision-making and project reporting.
- Support onboarding of new team members and contribute to team training materials.
- Assist in preparing reports, presentations, and structured summaries for management and stakeholders.
- Contribute to building organizational clarity by reducing project fragmentation, improving prioritization, and ensuring alignment between management goals and execution.
- Troubleshoot operational bottlenecks and proactively resolve issues before they escalate.
Requirements
- Proven experience as a Project Manager within digital, CRM, marketing, or tech-driven environments; experience in iGaming is a strong advantage.
- Proficiency in Agile methodologies including Scrum and Kanban.
- Strong experience with operational and project management tools (Jira, Confluence, Slack, Miro, Google Workspace).
- Ability to structure complex information, manage multiple workstreams, and maintain clarity in fast-paced environments.
- Strong communication skills with experience working alongside cross-functional teams.
- Ability to run meetings, document decisions, create action plans, and coordinate delivery.
- Experience preparing documentation, onboarding materials, reports, and presentations.
- Comfortable working in environments with high context switching and evolving priorities.
- English proficiency at B2 level or higher.
Benefits
- None specified
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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