Manager leading a team in patient access and reimbursement operations at McKesson. Focusing on specialty pharmacy and ensuring streamlined workflows for patient therapies.
Responsibilities
Lead and develop a team supporting patient access, reimbursement, and affordability programs
Oversee daily workflows, staffing, training, performance, and escalations
Provide direct oversight of reimbursement workflows (benefits, PAs, appeals, PAP)
Serve as the primary escalation point for complex access and claim issues
Optimize referral-to-approval workflows to reduce time to therapy
Partner cross-functionally with Sales, Account Management, Implementation, and Client Teams
Ensure compliance with all regulatory and SOP requirements
Support client discussions with operational and reimbursement insights
Requirements
Degree or equivalent experience
Typically requires 6+ years of professional experience and 0-2 years of supervisory experience
Demonstrated ability to coach teams through complex reimbursement and access scenarios with direct ownership of daily workflow, escalations, and performance
Experience analyzing operational and financial performance data
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint
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