Pre - Sales Solution Architect at FINBOURNE, collaborating with Sales Team to design solutions in financial services. Running demos, workshops, and creating custom solutions using Python and SQL.
About the role
- Oracle CPQ Manager optimizing Oracle CPQ system for B2C retail context. Responsible for customization, user education, and continuous improvement in a hybrid or remote capacity.
Responsibilities
- CPQ Customization & Configuration: Design, develop, and maintain complex Oracle CPQ customizations, including BML scripting, custom fields, data tables, configurator rules, commerce processes, and approval workflows, to support evolving business requirements.
- User Education & Support: Serve as a primary resource for educating non-technical associates on Oracle CPQ functionality. Develop and deliver clear, user-friendly explanations, training materials, and guidance to help teams confidently navigate and utilize the system.
- Independent Problem Solving: Act as a self-sufficient Oracle CPQ expert, capable of addressing questions, troubleshooting issues, and implementing solutions with minimal oversight. Proactively support business users by translating their needs into effective technical responses.
- Data Management & Integrity: Manage and maintain CPQ product master data, pricing rules, discounts, and other critical configuration data to ensure accuracy and consistency across all sales channels.
- System Optimization & Performance: Identify and implement opportunities to optimize CPQ system performance, improve user experience, and streamline quoting processes for a high volume of transactions.
- Troubleshooting & Support: Provide expert-level support for Oracle CPQ related issues, including troubleshooting configuration problems, data discrepancies, and integration challenges.
- Business Collaboration: Collaborate closely with sales, product, IT, and other cross-functional teams to gather requirements, translate business needs into technical specifications, and ensure the CPQ system effectively supports strategic initiatives.
- Documentation & Training: Create and maintain comprehensive documentation for CPQ configurations, customizations, and processes. Assist in developing and delivering training materials for end-users.
- Release Management: Participate in the planning, testing, and deployment of CPQ enhancements, patches, and upgrades, ensuring minimal disruption to business operations.
- Continuous Improvement: Stay current with Oracle CPQ best practices and new features, proactively recommending and implementing improvements to enhance system functionality and efficiency.
Requirements
- Minimum of 5+ years of hands-on experience with Oracle CPQ Cloud.
- Exceptional verbal and written communication skills, with the ability to explain Oracle CPQ concepts clearly to non-technical users.
- Demonstrated expertise in creating and managing complex CPQ customizations, including:
- BML Scripting
- Configuration Rules (Constraints, Defaults, Formulas)
- Commerce Processes (Actions, Rules, Layouts)
- Approval Workflows
- Data Tables and Attribute Management
- Strong understanding of CPQ data models and their application in a high-volume B2C retail context.
- High level of autonomy and self-direction; able to take initiative and resolve Oracle-related questions or requests without extensive oversight.
- Experience training and supporting end-users, especially those unfamiliar with Oracle systems.
- Proven ability to troubleshoot and resolve complex CPQ issues efficiently.
- Excellent analytical and problem-solving skills with a keen attention to detail.
- Strong interpersonal skills, with the ability to effectively collaborate with technical and non-technical stakeholders.
- Ability to understand MBI’s business process and align business process with technical requirements.
Benefits
- Competitive salary and comprehensive benefits package.
- Hybrid or remote work schedule offering flexibility and work-life balance.
- Professional development and growth opportunities.
- Opportunity to work onsite in a collaborative and innovative environment at our office within the Merritt 7 Corporate Park, featuring:
- Convenient Location: Access to Fairfield County, Manhattan and New Haven via the onsite Metro North station.
- On-site Fitness Center: Access to a private fitness center with extended hours, featuring cardio, resistance, and free weight equipment, along with locker rooms and shower facilities.
- Food Halls & Cafés: Two full food service options with indoor and outdoor seating, plus two Starbucks cafés.
- Convenience Services: On-site amenities such as car detailing, bank ATMs, shoe repair, and a full-service salon.
- Tenant Events: Year-round events including workshops, luncheons, happy hours, and health and wellness programs.
Job title
Job type
Experience level
Salary
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Degree requirement
Tech skills
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