Pet Center Manager leading operations and performance ensuring animal welfare standards at Royal Canin's R&D facility. Overseeing a team of 40 associates and delivering quality results.
Responsibilities
Define and execute strategic roadmaps for site, operations, and capability development, aligned with overall R&D Facilities strategy.
Actively contribute to the broader RC R&D Facilities team strategy and execution.
Ensure delivery of internal animal trial results and product prototypes meeting quality, budget, and timeline targets.
Foster collaboration with internal customers, ensuring their needs are understood and met.
Oversee Pet center performance in safety, efficiency, environmental, regulatory compliance, animal welfare, sustainability, and associate engagement.
Ensure site operations comply with all relevant internal standards (QMS, HACCP, animal welfare, safety, sustainability, methodology etc.).
Provide leadership and management to a team of approximately 40 associates.
Allocate resources, drive daily operations, and support associate development and engagement.
Lead the implementation of new methodologies, technologies, capabilities, and capital projects.
Maintain animal welfare standards in line with Mars and legal requirements.
Serve as the primary contact for French administration/authorities regarding site activities.
Deliver outstanding visitor experience for over 4,000 internal and external visitors annually.
Requirements
Experience working with animals
People management experience (manager of managers)
Project management experience
Experience in operational environments (pet center, laboratory, factory)
Understanding animal testing methodologies
Native or Fluent French is essential (required for interactions with local authorities)
Good spoken and written English.
Benefits
Strong focus on learning and development support from day one, including access to our in-house Mars University.
An industry competitive salary and benefits package, including company bonus.
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