Sales Manager leading a team of insurance agents at Loggerhead Insurance. Responsible for achieving sales objectives and providing exceptional customer support in a hybrid work environment.
Responsibilities
Recruiting and training new agents, setting sales targets, and developing strategies to increase quotes and sales
Coach members of the sales team to deliver a standard of customer care to meet company standards
Oversee the sales team to achieve operational targets and monitor performance
Identify and develop new business opportunities within the insurance sector
Provide expert advice on insurance products and coverage options
Expand business by proactively building relationships with existing customers to meet the agreed upon production and active customer goals
Report on results, recommend initiatives to increase sales, identify obstacles and solutions to overcome to increase sales
Providing sales strategies, feedback, and marketing plans
Keeping up-to-date with industry developments
Answering customer queries
Mediating disputes with customers
Stay informed about market trends, competitor activities, and industry developments to adapt sales strategies and maintain a competitive edge
Work closely with other departments, such as underwriting, marketing, and operations, to streamline sales processes and enhance customer experience
Requirements
Proven track record in sales, preferably in the insurance industry.
Call center sales experience is a must
The candidate should have prior experience leading, coaching, and mentoring at a managerial level in an insurance sales call center
Must have prior experience designing/implementing a sales funnel
Knowledge and understanding of insurance policies, regulations, and laws to ensure accurate advice and compliance
In addition to Search Engine Optimization/marketing experience, ideal candidate should have experience managing Google Ads (Campaigns, Ad groups, Keywords, and the like)
Self-motivated with a strong work ethic
Ability to thrive in a dynamic and collaborative team environment
Ability to build relationships with sales customers
Ambitious professional motivated by opportunity for advancement
Excellent written and verbal communication skills
Ability to analyze sales data, identify trends, and develop effective solutions
Ability to lead a remote sales force
Preferred experience using HubSpot for lead management
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