Area Sales Manager responsible for revenue growth and relationship building in Downstream division. Leading sales efforts and ensuring customer needs are met with technical solutions.
About the role
- Manager of Operational Resilience at Manulife supporting development of global methodologies and risk assessment processes. Collaborating with first line defense on Critical Operations assessments and advising on systemic Resilience weaknesses.
Responsibilities
- Support the development and maintenance of the global Operational Resilience Methodology and related risk assessment, challenge oversight and assurance processes
- Participate in and provide oversight and effective challenge to the outputs of the first line of defense related to the Operational Resilience Program, including Critical Operations End-to-End Assessments
- Support the development of guidance, provide expert consultation, develop and deliver training and deliver high-quality insight
- Support the standardization and automation strategy by helping to design and/or researching best practices related to Operational Resilience processes and tools
- Advise in the investigation of material loss events (and related incidents) caused by disruptions to assess for potential systemic Resilience weaknesses and to ensure appropriate corrective action is taken
- Consolidate and report on Key Risk Indicators and supporting metrics to support risk reporting at the enterprise and divisional levels
- As a change agent, help lead the behavioral and cultural embedding of Operational Resilience and the Methodology across Manulife
- Participate in building an integrated view of Operational Resilience exposures across the enterprise by collaborating with other teams within the lines of defense
- Support the development of materials and presentations through data gathering and analysis
Requirements
- 5 Years of experience directly in Operational Resilience or highly aligned risks such as Business Continuity
- University Degree (Technology, Business, Risk Management, Auditing or related discipline)
- Previous oversight and effective challenge (2nd line of defense) experience
- Hands-on experience in supporting the development of risk management methodologies
- Direct experience with the execution and/or maintenance of an Operational Resilience or related program in a large and complex multinational financial institution
- Bilingualism (English and French) is a strong asset.
Benefits
- Health insurance
- Dental
- Mental health benefits
- Vision
- Short and long term disability
- Life insurance
- AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans
- Pension plan
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Generous paid time off program including holidays, vacation, personal and sick days
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