Head of Bank Marketing at Manulife, transforming marketing into a strategic engine by championing customer voice and leveraging digital and AI.
Responsibilities
Develop internal and external communication strategies and tools, aligning with business philosophies
Evaluate the success and applicability of communication strategies and tactics for advisor and employee audiences
Create a cohesive and consistent brand/image for Advisory Services through a marketing and communications strategy
Conduct competitive and market research to determine best practices and optimal methods of meeting the communication needs of the business units within Advisory Services
Develop and evaluate an advertising strategy that positions us as a leader in the independent space
Foster relationships with key industry publications and organizations to capitalize on opportunities to support the Manulife Securities’ recruiting strategy
Develop a comprehensive social media strategy leveraging internal expertise to establish parameters and evaluation metrics
Conduct competitive and market research to determine the marketing needs of the business
Develop and oversee sponsorship strategy, evaluating potential sponsorship opportunities, ensuring brand and reputation control, as well as optimal ROI
Develop relationships with internal and external partners to deliver effective integrated marketing and communications to meet the needs of all stakeholders including social media, Digital, Brand, Public Relations
Develop, lead and coach team, cultivating an engaging and motivating environment and championing individual career growth and professional development
Provide leadership in development of marketing and communications for new and existing products, programs and initiatives, ensuring regulatory compliance is top of mind
Provide communication and marketing guidance
Manage marketing/advertising and sponsorship budget
Requirements
10+ years’ business-related experience, including several years of marketing and communications experience
University degree in Marketing, Communications (or equivalent)
Proven track record in successfully designing and implementing communications and marketing strategies, delivering to deadlines and meeting budget requirements
Highly developed marketing and communications acumen with extensive knowledge of communications disciplines, techniques, legal responsibilities and government/securities regulations
Advanced strategic planning skills
Superior writing and editing skills developed within the investment industry
Excellent communication skills to work effectively with multiple stakeholders
Demonstrated ability to hire and successfully manage staff and external/internal advertising and marketing services agencies
Ability to develop positive relationships with key internal and external stakeholders
Bilingualism (English and French) is an asset. If successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside Quebec
Benefits
health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
adoption/surrogacy and wellness benefits
employee/family assistance plans
various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
financial education and counseling resources
generous paid time off program in Canada includes holidays, vacation, personal, and sick days
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