Lead Spotify’s initiatives for artist and indie partnerships while managing a team and engaging with the music community. Deliver programs that enhance Spotify's value to independent artists and labels while reporting success to executives.
MA
Hybrid Sales Operations Specialist – Global Account Management, English and French-speaking
Posted 2 months ago
About the role
- Support Global Account Management by improving sales processes and tools, managing portfolios and targets, and delivering training. Use analytics, CRM expertise, and project management to drive adoption and improve sales efficiency.
Responsibilities
- Drive Sales Efficiency: Lead key projects with country leaders to identify and implement improvements in sales processes and tools.
- Performance Analysis: Conduct in-depth local performance analysis, identifying trends, opportunities, and areas for improvement. Provide actionable insights to sales leadership and teams during weekly and quarterly business reviews.
- Sales Portfolio & Target Management: Manage sales portfolios and targets, ensuring alignment with overall business objectives.
- Training & Enablement: Deliver training programs for sales teams on new tools, processes, and best practices provided by the Global Sales Operations team.
- Process & Tool Optimization: Co-build, deploy, and refine global sales processes and tools within the local context, ensuring seamless integration and adoption.
Requirements
- 3 to 5 years of experience in Consulting, FP&A, or Sales Operations.
- Strong analytical skills and business acumen; experience with sales data analysis is a plus.
- Hands-on: enjoys building tools and processes and following up on their adoption by business teams. Proven track record of improving processes and driving efficiency.
- Proficiency with CRM systems (e.g., Salesforce) and other sales tools.
- Strong problem-solving skills, well-organized, solution-oriented, and experienced in change management.
- Robust project management skills.
- Excellent communication and presentation skills.
- Fluent in English.
Benefits
- Equity: All Malters are eligible for stock options.
- Lunch vouchers (legal benefit): €9/day loaded to your Swile card.
- Transportation (legal benefit): 50% reimbursement (any type of transport).
- Healthcare insurance (legal benefit).
- RTT: From 8 to 12 additional days off per year.
- Sports: Company contribution to a Gymlib (Wellpass) membership.
- Malt sabbatical: Every three years, all Malters are entitled to a one-month fully paid sabbatical leave.
- Free books: If you’d like to learn more about topics relevant to Malt’s business, tell us which books you want and we’ll order them—no questions or approval processes.
- Remote work: Hybrid policy balancing on-site presence and home office.
- Team building events organized annually.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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