IT Consultant evaluating user site needs and administering user workstations in hybrid work environments. Managing user incidents with ticketing tools and analyzing user experience.
About the role
- DMS-Archiv & Workflow Consultant coordinating and implementing document management projects for various clients. Leading workshops and ensuring sustainable use of digital solutions.
Responsibilities
- Requirements analysis & consulting: You analyze the business and technical requirements of our clients and translate them into well-thought-out, practical DMS and workflow solutions.
- Project implementation & system rollout: You independently plan and execute DMS projects with solutions such as EASY/PROXESS or OTRIS – including integration with abas ERP or Comarch ERP.
- Sub-project leadership & coordination: You take responsibility for sub-projects, manage tasks, schedules and alignments, and maintain oversight from conception through go-live.
- Workshops & enablement: You conduct workshops, trainings and user enablement sessions – remotely or on-site at the client – ensuring sustainable adoption of the solutions.
- Central contact for digitalization: You act as a trusted sparring partner for our clients on document management, workflows and digital business processes and proactively contribute your ideas.
Requirements
- Initial experience in consulting – ideally in a software or IT environment
- Degree in (business) computer science or a comparable qualification
- Familiarity with SQL databases and Windows systems
- Ability to work in a structured way and strong customer communication skills
- Team player with the ability to work independently, both remotely and on client premises
Benefits
- Remote working, flexible hours or up to 20 days of workation per year – you decide where and how you work best
- A buddy to support you so you feel welcome from day one
- Benefit from the MAIT Academy, external training opportunities and tailored individual development
- Our summer party, Welcome Days and company runs foster team spirit and a culture of openness, innovation and genuine teamwork
- Use your time-savings account to plan a sabbatical, individual parental leave or early retirement
- Referral bonuses, exclusive discounts for shopping, fitness, leisure and company bicycle leasing (JobRad) await you at MAIT
- Your four-legged companion is welcome to be part of your office routine
- At MAIT we warmly welcome people of every background, religion, identity, sexual orientation, age group, disability and personal story
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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