ICT Operational Risk & Compliance Assurance Officer at Luminor Group in Tallinn. Supporting ICT operational risk and compliance efforts within the financial services sector.
Responsibilities
Support the implementation and monitoring of ICT operational risk, compliance, and audit activities
Maintain accurate documentation and ensure timely follow-up on risk, compliance, and audit actions
Prepare assurance dashboards, reports, and committee materials
Track progress on ICT operational risk, compliance, and audit actions
Provide guidance and recommendations on ICT operational risk management
Foster a culture of continuous improvement and balanced risk management
Coordinate divisional strategic initiatives and performance reporting
Liaise with internal control functions and external auditors/supervisory authorities
Ensure awareness of relevant policies, standards, and external guidelines
Carry out other related duties as required
Requirements
Proven experience in ICT operational risk management, compliance, or internal control processes
Strong analytical and problem-solving skills
Excellent planning, prioritization, and documentation skills
Effective stakeholder engagement and cross-functional collaboration skills
Proficiency with Atlassian tools (JIRA, Confluence), MS365 applications, Excel, PowerPoint, and reporting tools
Experience with IT and Information Security frameworks (ITIL, NIST) and governance frameworks
Experience working in agile environments
Strong project management skills, self-driven, and able to manage multiple priorities
Good awareness of regulatory requirements and guidelines relevant to technology teams
Bachelor’s degree in IT, Information Security, Business Management, or Risk Management (preferred)
Certifications such as ITIL Foundation, Information Security, or Agile Delivery are preferred
Fluent in English
Benefits
Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
Additional weeks of vacation for employees with 1 year or more of service
Volunteer time off for additional days off for volunteering purposes
30 fully paid calendar days for military training every year
Health insurance after the first 3 months
Health days in case of absence without a doctor's note
Access to tools and resources for wellbeing
Internal and external training programs, LinkedIn learning, workshops, and conferences
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