Customer Contact Management Senior Analyst improving customer experience in a global healthcare company. Collecting and managing queries, claims, and returns efficiently.
About the role
- Registry Data & IT Analyst improving data quality for cystic fibrosis patient registry. Developing reports and ensuring data integrity utilizing advanced analytical techniques.
Responsibilities
- Ensure integrity, quality, and accessibility of registry data
- Develop and update SSRS reports, and .NET applications
- Produce and analyze registry data reports
- Support ETL workflows and data integration
- Develop operational and analytical reports in Power BI
- Assist in developing AI-assisted tools for efficiency in data processing
Requirements
- Expert knowledge of CF registry data and applications
- Strong SQL skills with hands-on experience in SQL Server 2019
- Proficiency in Python for data analysis and automation
- Working knowledge of C# (.NET)
- Experience with data visualization tools
- Strong analytical and problem-solving skills
- Ability to translate user requirements into technical specifications
- Prior experience with data management in healthcare or health research
- Bachelor's degree in relevant field preferred
Benefits
- Competitive compensation (base pay and incentive)
- Health insurance
- Professional development opportunities
- Time off
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
BCBA responsible for evaluating and implementing ABA Therapy plans for clients with autism. Collaborating with multidisciplinary teams and conducting thorough assessments for effective therapy management.
Compensation Analyst managing the administration and execution of compensation programs at Creation Technologies. Collaborating with HR and Finance teams to attract and retain top talent through effective pay strategies.
Senior Service Management professional enhancing UK&I service management capabilities and supporting SLA commitments for major clients. Collaborating with stakeholders to ensure service performance and compliance.
Data Process Analyst focusing on data tool and dashboard development within UK Data & MI Team. Engaging with staff to enhance operational efficiency and decision making.
Technical Support Analyst managing client inquiries at Evertec, a financial technology leader. Providing support via Jira and collaborating with internal teams for issue resolution.
Senior Analyst Gas Scheduling responsible for ensuring natural gas moves efficiently across the Westcoast pipeline for Enbridge. Collaborating on complex problem - solving in a fast - paced environment with a focus on customer service.
Sr Analyst Functional Support ensuring smooth operations of Customer Information System at Enbridge. Managing incident and problem resolution, supporting various departments to improve service delivery.
Competitive Analyst responsible for planning and programming competitive market analysis in the insurance industry. Collaborating with partners to provide insights on pricing and financial strategies within a hybrid work model.
Senior Credit Analyst managing credit applications and structuring sound financial solutions for clients. Collaborating on various financial operations to enhance credit portfolio quality.