Relationship Manager at IGT focused on maximizing customer investments through strategic partnerships and delivering IGT systems solutions. Responsible for client success plans and driving product adoption.
About the role
- Account Manager leading and growing a portfolio of enterprise financial services clients. Building relationships and driving client retention alongside internal teams to ensure measurable value delivery.
Responsibilities
- Own and partner with defined list of key accounts by building positive relationships with clients across their business.
- Act as a strategic partner and develop a detailed understanding of client workflows, objectives, and challenges
- Lead the end‑to‑end renewal process for the existing book of business and proactively mitigate renewal risk through the territory.
- Identify and qualify upsell and cross‑sell opportunities across LSEG’s product portfolio and deliver growth aligned with regional sales priorities.
- Develop and maintain account plans for key and strategic accounts
- Coordinate across Product, Content, Support, Implementation, and Commercial teams to ensure consistent, high-quality client communication.
Requirements
- Consistent track record in Account Management, Sales, or Client Success within a B2B environment
- Experience handling enterprise-level clients
- Demonstrated success in renewals and account growth
- Ability to work in a matrix sales environment and collaborating across groups
Benefits
- Annual Wellness Allowance
- Paid time-off
- Medical
- Dental
- Vision
- Flex Spending & Health Savings Options
- Prescription Drug plan
- 401(K) Savings Plan and Company match
- Basic life insurance
- Disability benefits
- Emergency backup dependent care
- Adoption assistance
- Commuter assistance
Job title
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Experience level
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Degree requirement
Location requirements
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