Senior Business Analyst supporting IT initiatives and business operations at West Bend Insurance. Analyzing requirements and improving system solutions for organizational efficiency.
About the role
- IT-Business Analyst optimizing and analyzing logistics processes. Collaborating with internal teams and external partners to ensure smooth implementation of systems and tools.
Responsibilities
- Analyze and optimize logistics processes in close collaboration with process owners to identify improvements and requirements
- Drive implementation by closely coordinating with internal IT teams and external service providers
- Customizing and testing by adapting software processes as well as planning, executing, and documenting tests
- Support the deployment of new systems and ensure a smooth rollout of processes and tools
- Participate in tendering phases, including the preparation and evaluation of RFPs (requests for proposals)
- Train key users and conduct workshops for the introduction of new systems and processes
- Provide 2nd-level support by working closely with the site, internal IT teams, and service providers to resolve technical issues
- Coordinate interfaces and ensure integration between customer ERP systems and the WMS (Warehouse Management System)
Requirements
- Degree or vocational qualification in IT business administration, IT systems administration, logistics, or an equivalent qualifying qualification
- Basic knowledge of SQL
- Experience with warehouse management/control systems, preferably LFS from Ehrhardt Partner Group
- Knowledge of Atlassian products (Jira, Confluence, etc.)
- Willingness to travel up to 50%
- Very good German (C1) and good English (B1)
Benefits
- Personal development: We support your professional growth through training in relevant topics as well as other interesting subjects
- Flexible workplace: After completing onboarding, the option to work from home up to two days per week
- Vacation: 30 days of annual leave
- Social security/retirement: Employer contribution to company pension schemes and company disability insurance
- Additional benefits: Employee discounts via Corporate Benefits - bike leasing through JobRad - Wellpass - Nilo Health - and employee parking
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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