Analista de Franquias Pleno managing franchise operations and communications with franchisees at Grupo L’Occitane. Focused on commercial results and team collaboration in a hybrid work environment.
Responsibilities
Management of commercial results and franchisee portfolio requests
In-person and remote interactions with assigned franchisees
Clear communication with franchisees as a technical point of reference
Management of quality standards
Support for unit-level people management
Promotion of sell-in and sell-out sales
Comparative analyses between inventory and sales
Trend analysis to recommend adjustments to the product mix
Analysis and sizing of sales team performance
Analysis and adjustment of sales processes
Identification of gaps in commercial/sales training
Support for marketing and sales initiatives
Management of targets and results
Monitoring of KPIs and implementation of checklists
Management of interaction schedules
Proactivity in anticipating demands and opportunities
Requirements
Bachelor's degree required
Advanced Excel preferred
Experience in business and franchising
Business management skills
People management skills
Digital mindset
Strong interpersonal skills
Time management
Teamwork
Resilience
Organizational skills
Proactivity
Ability to meet deadlines
Benefits
Profit-sharing upon meeting targets (minimum equivalent to one monthly salary per year)
Flexible meal and grocery allowance
Transportation voucher
SulAmérica health insurance
Odontoprev dental coverage
Sou'L program (mental health and wellbeing program)
Legal, financial and psychological counseling
TotalPass
Life insurance
Birthday day off and gift voucher
Discounts of up to 40% in our stores and up to 50% in our SPAs
Volunteer activities in partnership with various NGOs
Initiatives with store teams (Viva Loja)
Short Friday (early leave once per month)
No Borders (work remotely from wherever you prefer)
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