Administrative Assistant supporting fleet processes and customer service by assisting with maintenance and support tasks for Localiza&Co. Engaging with customers to manage fleet needs and requests.
Responsibilities
Assist with the department's administrative processes, supporting customer service workflows and reporting across Localiza.
Provide service through the 0800 (toll-free) channel via telephone and WhatsApp for truck fleet customers;
Schedule maintenance with service providers;
Respond to tow-truck service requests;
Create incident/insurance claim reports;
Assist with requests for customer documentation.
Requirements
High school diploma or equivalent
Proficiency in Microsoft Office
Good verbal and written communication skills
Experience with PCM (Maintenance Planning and Control)
Experience in maintenance would be an advantage.
Benefits
Profit-sharing
Food allowance
Meal voucher
Health insurance
Dental insurance
Gympass
Private pension plan
Transportation voucher (commuter allowance)
Allya
Unlimited access to a variety of courses through Localiza University
Internal training and development programs
Discounts on vehicle purchases and rentals
Job title
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