Performance Analytics Senior Analyst optimizing performance across Lloyds brands and digital channels. Leading data insights and analytics solutions for the Loans business.
Responsibilities
You’ll be responsible for developing insights to optimise our performance across our four brands – Lloyds, Halifax, BoS and MBNA and via our own and third-party digital channels, delivering fair value for customers and ensuring responsible lending within risk appetite.
Our Performance Analytics team delivers high quality data and analytics capabilities to support and shape the commercial performance and strategic objectives of the Loans business.
As a Performance Analytics Senior Analyst, you’ll provide actional insight to optimise our commercial performance, pricing and proposition development and customer loan demand within our channels and journeys.
Designing, building, and maintaining high-quality analytics and reporting solutions that support smarter decisions and better colleague experiences.
Leading the design, build, and maintenance of databases and data warehouses for efficient storage and retrieval of structured and unstructured data.
Build and maintenance of pipelines for processing and transforming raw data into formats that are suitable for modelling, analytics and reporting.
Champion data quality, governance, and responsible data use, ensuring outputs are reliable, ethical, and aligned with regulatory standards.
Requirements
A minimum 3 years in data science, analytics, Agentic AI, machine learning or modelling is essential
Proficiency in data analysis, customer analytics, building and validating models for forecasting, pricing, and segmentation and visualisation tools (e.g. Agentic AI, Machine Learning, Python, SQL, SAS, Power BI, Tableau)
Experience with cloud-based data platforms (e.g. GCP native tools) providing actionable insight and analytics for the business.
Strong People Focus and interpersonal Skills: You’ll inspire and empower an inclusive team
Critical Thinking & Commercial Acumen: Leading the team to maximise commercial performance, with a clear understanding of financial metrics and performance drivers.
Intellectually & Analytically Curious: Unafraid to challenge the status quo, have an intellectually curious outlook
Data Insights and Storytelling: Apply product led thinking to reporting and analytics initiatives, ensuring solutions are user centric, iterative, and aligned to evolving business needs.
Benefits
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
28 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
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