Governance & Operation Specialist enhancing service delivery across France and Luxembourg. Engaging with teams to maintain quality frameworks and drive continuous improvement initiatives.
About the role
- Senior Manager in Conduct, Compliance and Operational Risk at Lloyds Banking Group. Supporting financial services transformation with deep compliance expertise and stakeholder engagement.
Responsibilities
- Managing relationships with risk and control owners and act as their specialist Risk business partner
- Advocating for customers through concise, commercially sensitive advice to business areas on policy interpretation and regulations
- Oversighting and supporting the delivery of new products and initiatives to meet the needs of risk and control owners
- Ensuring Group projects and initiatives succeed through supportive, business focused challenge
- Supporting risk and control owners to address control deficiencies, identify and implement remedial actions following operational risk events
- Supporting control owners and specialists to implement control measures that are designed to achieve the control objectives.
Requirements
- Expert in applying Consumer Duty, Regulatory Sourcebooks (including BCOBS, PROD)
- Considered a subject matter expert with good understanding of the latest Compliance frameworks and technology
- Expert drafting skills with deep expertise in preparing concise reports for senior level audiences
- Excellent stakeholder management skills and experience of bringing colleagues on the journey to inspire compliance and good customer outcomes
- Ability to make good and timely decisions that keep the organisation moving forward
- Able to interpret new regulation and threats with forethinking
- Data led approach with a growth mindset and commitment to everyday innovation.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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