Crowd Safety & Security Manager operationally supporting the Head of Crowd Safety and Security across AMG venues. Implementing security plans and ensuring safety for patrons and staff.
Responsibilities
Provides operational, administrative, and analytical support to the Head of Crowd Safety and Security across all AMG venues.
Helps implement security management plans, monitor standards, and support incident and training processes.
Supports delivery of crowd safety and security activity at all AMG venues, ensuring teams and stakeholders are equipped with needed information and tools.
Assists in development, distribution, and version control of security management plans, crowd safety plans, SOPs, and event documentation across all venues.
Supports the Head of Crowd Safety and Security in coordinating venue risk assessments and maintaining records.
Monitors crowd safety and security performance by gathering incident reports and preparing summaries for review.
Coordinates training activity and maintains training matrices for venue teams.
Requirements
Experience in crowd management, event security, or venue operations, ideally within the music or entertainment industry.
Working knowledge of crowd behaviour, risk assessment principles, and relevant safety regulations, with a willingness to progress formal qualifications.
Strong organisational skills, with the ability to manage multiple tasks such as documentation, tracking actions, and coordinating information across venues.
Confident communication skills, with the ability to liaise professionally with venue management, security contractors, and other stakeholders.
Proficiency in relevant software applications for incident reporting, scheduling, and internal communication.
Ability to remain calm and methodical when supporting incident responses, debriefs, or high-pressure situations.
Benefits
generous vacation
healthcare
retirement benefits
student loan repayment
tuition reimbursement
six months of paid caregiver leave for new parents, including fostering
access to free live events through our exclusive employee ticketing program
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