Epic Application Analyst managing projects and issues related to Epic software applications in healthcare. Collaborating with analysts and vendors to ensure system integrity and effective support.
Responsibilities
Responsible for building system components, testing, implementation support, and maintenance of assigned Epic applications.
Perform in-depth analysis, troubleshooting, data collection, and root cause analysis and then identify and/or implement potential solutions for issues related to the system or usage of it.
Work closely with other analysts, Epic third- party vendors, and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs.
Identify best practices and implement opportunities for standardization.
Provides third tier support for various applications/modules when an issue is escalated to the help desk.
Requirements
High School Diploma or equivalent
1 year of experience supporting an EMR or similar software applications in a healthcare environment
3 years of experience as a super user or analyst supporting an EMR or similar software applications in a healthcare environment (preferred)
3 years of Any experience implementing or supporting an EMR (preferred)
3 years of Epic EMR experience (preferred)
EPIC Certification required within 6 months of hire or within six months of completing Epic training
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