Integrated Absence Claims Specialist managing Short-Term Disability claims for Lincoln Financial. Communicating with claimants and medical professionals to make ethical claim determinations.
Responsibilities
Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding Short Term Disability Claims, Family Medical Leaves, and state benefits when applicable.
Collaborating with fellow case managers, nurse case managers and consulting physicians to make appropriate and timely claim determinations.
Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning.
Completing accurate financial calculations consistent with company and state guidelines.
Requirements
High School diploma or GED
1-2 years of experience in claims, leaves, or customer service
Strong written and verbal communication skills
Excellent organization skills with the ability to multi-task
Experience with disability and/or absence management claims
Benefits
Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training
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