Field Client Success Manager driving the adoption of Limber’s Remote Therapeutic Monitoring solution in physical therapy. Extensive travel to partner clinics to improve patient outcomes and deliver hands-on training.
Responsibilities
Drive the successful adoption and sustained usage of Limber’s Remote Therapeutic Monitoring (RTM)
Visit clinics that partner with Limber, working one-on-one with clinicians, regional and clinic leadership, and their clinic staff
Support new client go-lives and implementation initiatives in the field
Deliver in-person support, coaching, and training to clinicians, regional and clinic leadership, and front-office staff on Limber workflows and platform tools
Analyze usage metrics and develop strategic action plans to improve performance and engagement
Identify challenges to adoption and collaborate with clinic teams to implement tailored solutions
Track visit outcomes and progress against client KPIs in a structured and organized way
Surface feedback to internal teams to inform product and operational improvements
Requirements
Licensed Physical Therapist or Occupational Therapist
2 years of outpatient clinic experience required; 2-5 years of clinical experience preferred
Excellent interpersonal and communication skills - you excel in building new relationships and have the characteristics to thrive in a coaching and training role
Passion for innovation and improving care for patients - you bring exceptional enthusiasm to work every day
Self-starter with the ability to work independently while remaining highly accountable
Strong problem-solving skills and ability to adapt in real time
Highly motivated by performance and commission-based earning structures
Comfortable with extensive travel— mix of air travel and driving (miles will be reimbursed at the applicable IRS reimbursement rate)
An active driver's license in good standing is required
Must have reliable access to a major airport for regional travel
Bonus: Familiarity with musculoskeletal care delivery, remote therapeutic monitoring, EHRs, or digital health platforms
Benefits
Comprehensive benefits include medical, dental, and vision insurance
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