Hybrid Clinical Adoption Ambulatory Analyst

at Lifepoint Health®

• Job title: Clinical Adoption Ambulatory Analyst
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Brentwood, United States

About the role

• Clinical Adoption Analyst training providers on athena clinical system usage at Lifepoint Health. Assisting with EHR-related issues and coordinating training for clinical staff.

Responsibilities

• Train providers and clinical staff on Lifepoint standard use of the athena clinical system and communicate and resolve issues for clinicians, vendors and team members when needed
• Assist and act as first point of contact for clinicians as they use supported ambulatory systems to manage patient care
• Review known issues and receive new issues from users. Communicate to vendors, market leadership, Service Now, etc. as required.
• Demonstrate proficiency with Lifepoint supported applications and develop a strong understanding of current clinical and business processes, practices and workflows in order to effectively train users
• Participate in training and work with end users and the respective systems vendors
• Provide go-live support for providers and clinical staff during go-live and provide on-going end-user and new employee training
• Coordinate training logistics and utilize training communication plans to provide an awareness of educational offerings, procure supplies and materials, and manages scheduling and registration for classes
• Participate in change management regarding fixes and enhancements, to assist staff in adopting new functionality and workflows and participate in coordination and communication of system updates and changes
• Conduct specialized training such as new employee orientation, mock-up, etc., as required or assigned by management
• Provide on-site support during high peak time initials go-lives, optimizations and for new functionality
• Collaborate with the project team to populate and establish training environments for training activities

Requirements

• High school diploma required with 1 yr of related experience in a EHR system- Athena preferred

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.