Quality Assurance Engineer ensuring compliance across ground segment systems at CROWDCONSULTANTS. Monitoring QA activities and supporting engineering lifecycle in highly regulated space environment.
About the role
- Senior QA Engineer responsible for executing high-quality testing strategies across Salesforce platforms at Lennar. Collaborating with teams to validate complex Salesforce solutions and ensure quality standards are met.
Responsibilities
- Lead test planning and execution efforts for Salesforce applications, including Sales Cloud, Service Cloud, Experience Cloud, and associated integrations
- Analyze business requirements, technical design documents, and user stories to develop, maintain, and execute detailed test plans, scenarios, and test cases
- Design, develop, and execute automated test scripts to support regression and end-to-end testing using tools such as Provar, Selenium, or UFT
- Ensure adherence to QA best practices, standards, and methodologies, while continuously identifying opportunities to improve testing efficiency and effectiveness
- Manage defect lifecycle processes, including logging, tracking, triaging, and resolution validation using tools such as Jira, TestRail, ALM, or similar platforms
- Collaborate cross-functionally with developers, business analysts, product owners, and project managers to ensure alignment on requirements and quality expectations
- Maintain comprehensive documentation of test execution, results, and defect reporting to provide transparency to stakeholders
- Track and report on QA metrics, including test execution progress, defect density, and pass/fail rates, providing actionable insights
- Contribute to the development and enhancement of test automation frameworks and CI/CD-integrated testing practices
- Identify, troubleshoot, and resolve complex testing issues across multiple systems, integrations, and environments
- Develop end-to-end test scenarios spanning multiple workstreams, applications, and service domains
- Anticipate cross-functional testing risks and proactively recommend mitigation strategies
- Provide mentorship and guidance to junior QA team members, supporting skill development and knowledge sharing
- Participate in peer reviews of test artifacts to ensure completeness, consistency, and adherence to standards
- Contribute to the evolution of QA processes, tools, and frameworks, including input into overall quality architecture
- Stay current with emerging technologies, Salesforce platform enhancements, and industry best practices in quality engineering
Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field; or equivalent practical experience
- 7–10+ years of experience in software quality assurance across all phases of the SDLC
- Strong hands-on experience testing Salesforce platforms and ecosystems
- Proven expertise in test automation, including functional, regression, and integration testing
- Experience working within SaaS and cloud-based application environments
- Familiarity with DevOps practices and CI/CD pipelines
- Demonstrated experience with test management and defect tracking tools
- Strong understanding of Salesforce platform capabilities, including standard vs. custom functionality
- Proficiency in writing complex SQL queries for backend data validation
- Experience testing complex, multi-system integrations and distributed architectures
- Strong analytical, organizational, and problem-solving skills with attention to detail
- Excellent verbal and written communication skills, with the ability to engage both technical and non-technical stakeholders
- Experience working in Agile environments (Scrum and/or Kanban)
- Self-motivated with a continuous learning mindset and ability to adapt in fast-paced environments
Benefits
- Robust health insurance plans, including Medical, Dental, and Vision coverage
- 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%
- Paid Parental Leave
- Associate Assistance Plan
- Education Assistance Program
- Up to $30,000 in Adoption Assistance
- Up to three weeks of vacation annually
- Generous Holiday, Sick Leave, and Personal Day policies
- New Hire Referral Bonus Program
- Significant Home Purchase Discounts
- Unique opportunities such as the Everyone’s Included Day
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