Senior Operations Support Lead Analyst providing comprehensive operations support services for Citi's Servicing Division. Ensures risk management integration and process compliance across various business groups.
About the role
- Operations Working Student supporting brokerage operations and enhancing compliance processes at lemon.markets in Berlin. Engaging in partner support and customer operations.
Responsibilities
- You'll be responsible for processing and responding to requests from our partners concerning their customers.
- From handling account requests and updating master data to addressing compliance issues, you'll engage in a diverse array of activities that keep our operations running smoothly every day.
- Before starting any contractual partnership, we need to verify the identity of the other party. This involves a thorough review before opening an account to ensure we know who we're doing business with.
- Quality Assurance is a vital part of our daily routine to maintain high standards.
Requirements
- You are currently enrolled within a business administration or a similar operations-related degree program.
- You are fluent in written and spoken German and English.
- You are an entrepreneurial problem solver.
- You are ready and willing to take ownership.
- You cope well with frequent change and ambiguity.
- You have a hands-on mentality.
- You are a team player.
- You have no problem with learning new tools and skills on the go.
Benefits
- Flexible working hours
- Onsite first, but flexibility to work from home.
- Grow with us.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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