Mainframe Print Support Administration solving complex problems for Kyndryl's clients. Managing systems data and providing solutions while collaborating with technicians.
Responsibilities
Solve complex problems and identify potential future issues across different platforms and services
Manage systems data for clients and provide day-to-day solutions and security compliance
Oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to clients
Collaborate with diverse groups of talented people and gain invaluable management and organizational skills
Requirements
10+ years in mainframe systems support with solid working knowledge of Distributed print software and/or Mainframe print software
Strong hands‑on experience in Install, configure , Upgrade and maintenance of mainframe print support products both IBM and ISV
Knowledgeable of planning activities related to upgrades, development testing, systems architecture and migration planning
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