Quality Analyst ensuring quality of Client or Third-Party Risk Assessments in Birmingham. Identifying improvement opportunities, maintaining high standards, and promoting excellence in quality.
Responsibilities
Complete quality checks on critical processes, providing constructive feedback on findings and recommending any corrective action
To always remain independent and fair whilst applying a level of pragmatism and judgement when carrying out any quality checks
Liaise with management to provide positive feedback and help identify through quality checking activity any potential larger risks or trends
Provide team support including holiday cover and act as an escalation point for any complex queries
Develop awareness/familiarity of the relevant firm's compliance policies, independence rules and systems that support the procedures
Ad hoc involvement in Group Corporate Services wide projects as required
Requirements
Experience of working within quality control and assurance
Subject matter experience working with and applying AML/KYC policies and procedures including production of Client or Third-Party Risk Assessments
AML knowledge, application of Customer Due Diligence as well as application and interpretation of AML SOPs and policy is essential
Have a strong track record of identifying issues/errors and recommending improvements where appropriate
A pragmatic and logical approach to analysis and problem solving, ability to take decisions based on facts and circumstances applying principles learned
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong attention to detail and commitment to quality
Ability to manage deadlines effectively
Confident and articulate communicator, both written and verbal
Strong proficiency in Microsoft Office Suite (CoPilot, Excel, PowerPoint and Word)
Benefits
Hybrid working with a minimum of 2 days in the office a week
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