Billing and Collections Coordinator at EdgeUno handling invoicing and collections for telecommunications services. Supporting financial analysis and managing customer accounts in a data - driven environment.
About the role
- Senior Director of Collections at Konfío, leading data-driven credit recovery strategies for SMEs in Mexico. Focus on innovation and team leadership to enhance financial performance.
Responsibilities
- Dirigir la estrategia end-to-end en conjunto con Finanzas y Crédito para mejorar la salud estructural de la cartera y la solidez financiera de la compañía
- Diseñar e implementar estrategias basadas en analítica avanzada e IA que anticipen el deterioro del portafolio y optimicen la segmentación de clientes
- Alinear esfuerzos con Producto, Tecnología y Compliance para asegurar que las herramientas de cobranza sean eficientes, legales y centradas en la experiencia del cliente
- Maximizar el valor presente neto de la recuperación mediante la simplificación radical de procesos y la innovación en modelos de contacto
Requirements
- Más de 5 años en posiciones de liderazgo senior en cobranza (Banca, Instituciones Financieras o Fintech)
- Licenciatura concluida en Finanzas, Actuaría, Economía, Ingeniería o áreas cuantitativas similares
- Maestría o Posgrado (MBA, Data Science, etc.) valorado
- Historial comprobado en transformación de portafolios (preferentemente PyME) y uso de Inteligencia Artificial / Automatización aplicada a la recuperación
- Dominio de sistemas de gestión de cobros, CRM, Tableau y herramientas de análisis de datos de alto nivel
- Inglés avanzado (100% oral y escrito) y español fluido (Excluyente)
Benefits
- Flexibilidad laboral
- Oportunidades de desarrollo profesional
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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