Quality Assurance Specialist ensuring compliance and quality within underwriting processes. Collaborating with underwriting and audit teams to evaluate risks and support process improvements.
Responsibilities
Conduct audits and quality checks on underwriting work to ensure accuracy, completeness, and adherence to established guidelines
Provide constructive feedback to underwriters and contribute to continuous improvement initiatives
Evaluate compliance with underwriting policies, procedures, and regulatory requirements
Work closely with the Chief Underwriter to assess risks, test internal controls, and identify weaknesses or deficiencies for presentation to control owners and business partners
Perform and document process walkthroughs to understand the risk and control environment and identify improvement opportunities
Assist in the development of audit programs, risk assessments, work papers, and formal audit findings
Complete operational, financial, and technology audits in accordance with professional auditing and accounting standards
Assist with data governance reporting, including preparation of periodic reports and key metrics
Support the Chief Underwriter with drafting audit reports and presenting findings to senior leadership, including the VP of Internal Audit
Participate and/or support department initiatives and project work, including underwriting or audit process improvements and cross-functional projects that impact underwriting quality, controls, or reporting
Requirements
Senior underwriting risk assessment skills, analytical, and problem-solving skills
Underwriting audit, quality assurance, and reporting experience
General knowledge of life systems, underwriting procedures, and insurance company operations required
Excellent written and verbal communication
Ability to work independently and collaboratively
Attention to detail and commitment to quality
Interest in underwriting, auditing, risk management, or insurance operations
Proficiency in data analysis tools or willingness to learn
BS degree
Minimum 5+ years of experience
Benefits
13 paid holidays per year in addition to vacation and paid sick leave
Flexible workweek schedules
Certifications, designation, and tuition reimbursement
401(k) retirement savings plan with matching company contributions
Cash balance retirement plans fully funded by the company
Short-term disability and term life insurance fully paid for by the company
Up to 12 weeks of childbirth leave under STD policy
One week of fully paid parental leave for all new parents, including adoptive and foster parents
A variety of health insurance options, including premium-level family coverage and pre-tax Health Savings Account with employer contributions
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