Quality Assurance Coordinator at Aveanna Healthcare assisting in maintaining client files and compliance. Participating in audits and quality assurance training programs while adhering to company values.
About the role
- Project Quality Engineer at Dematic focusing on product reliability and customer happiness. Leading quality initiatives and collaborating cross-functionally in engineering, operations, and customer teams.
Responsibilities
- Guide Root Cause Analysis sessions with subject matter experts using proven problem-solving methods such as Fishbone, 5 Whys, and fault-tree analysis.
- Lead 8D investigations to apply effective corrective and preventive measures.
- Work together with subject matter experts to identify root causes and implement practical, balanced improvements.
- Support and lead on-site customer quality audits, identifying risks early and helping teams prevent repeat issues.
- Visit customer sites to evaluate processes, work together on improvement strategies, and foster solid working relationships.
- Engage directly with customers to review quality performance, discuss feedback, and align on shared expectations.
- Lead quality initiatives across engineering, R&D, operations, manufacturing, supply chain, and customer teams through effective cross-functional collaboration.
- Facilitate routine cross-functional discussions to align priorities, remove obstacles, and support timely resolution of quality issues.
- Mentor and support teams in quality standards, lean tools, and continuous improvement, contributing to an open and accountable quality culture.
- Communicate progress through clear, data-informed updates and reports, while maintaining accurate documentation of audits, RCAs, CAPAs, and key quality metrics.
- Provide regular updates to management by bringing to bear clear, data-driven reports and presentations on project quality status, open issues, risks, and progress on corrective actions.
Requirements
- Bachelor’s degree in Engineering, Quality, or a related technical field, with relevant 5-8 years of experience in a Quality Engineering or similar role.
- Proven experience with Root Cause Analysis tools (e.g., Fishbone, 5 Whys) and formal problem-solving frameworks including 8D, DMAIC, or PDCA.
- Familiarity with automated control systems and the ability to develop and implement error-proofing (poka-yoke) solutions.
- Quality certifications (e.g., CQE, CRE, Six Sigma Green Belt or Black Belt) are strongly preferred and valued.
- Strong capabilities with data and analysis tools, including Minitab, Power BI, and Microsoft Office (Excel, PowerPoint, Word).
- Openness and capability to visit client locations, up to around 50%, as business demands dictate.
- Effective communicator who can engage customers, leaders, and cross-functional partners with clarity and integrity.
- Experience leading and facilitating productive discussions, building alignment among collaborators, and presenting complex topics in a clear, approachable way.
- Collaborative approach with the ability to build strong working relationships across engineering, operations, SMEs, and customer teams.
Benefits
- Career Development
- Competitive Compensation and Benefits
- Pay Transparency
- Global Opportunities
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