Assistant Marketing Manager driving personalized multi - channel marketing campaigns at Springer Nature. Collaborating with teams to visualize data and optimize marketing processes in a hybrid work model.
About the role
- Customer Service Representative contacting existing clients for KIND and scheduling appointments for consultations. Working independently towards clearly defined targets in a hybrid work environment.
Responsibilities
- Independently contacting our existing customers
- Proactively scheduling appointments for consultations at our specialist stores
- Maintaining and expanding existing customer relationships
- Providing telephone advice to customers about products, pricing, and the KIND consultation process
- Working independently based on clearly defined targets
Requirements
- Experience in telemarketing is desirable; career changers are warmly welcome
- Availability of at least 25 hours per week
- Enjoyment of structured, goal-oriented customer communication and performance- and results-oriented work
- Confident, empathetic, and persuasive manner in customer contact
- Comfortable with both customer support and active sales
- Strong customer and service orientation and a high level of quality awareness
- Independent, reliable, and self-responsible working style
- Motivation to take on new tasks and to achieve goals together
Benefits
- Structured onboarding and a well-coordinated team where personal commitment and mutual support come first
- Growing, modern environment with opportunities to shape your role and short decision-making paths
- Flexible working hours, partial remote work and a modern workplace on the KIND Campus
- Daily freshly prepared meals in our subsidized company restaurant — regional, organic quality with a vegetarian option always available
- Employee discounts of up to 50% for staff and 30% for relatives on our KIND products (eyewear & hearing systems)
- "Corporate benefits" — attractive employee offers from well-known providers
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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