Perfect Store Manager driving retail engagement for Kenvue's consumer products. Implementing store coverage plans and collaborating with cross-functional teams in various locations.
Responsibilities
Collaborate with the overall commercial team to bring the Perfect Store to life with our customers.
Focus on implementing the Perfect Store for an assigned customer base in the U.S. market.
Lead the task-based store coverage plans for assigned customers that align with Kenvue’s business objectives.
Drive strong partnerships with the Customer Development Team to ensure Perfect Store principles are integrated into daily operations, planning, and execution.
Design the collaboration model with the assigned broker to optimize Physical Availability by creating and executing Perfect Store plans that meet Customer and Kenvue’s needs.
Build strong relationships with brokers, ensuring high service standards, accountability, efficient data management and timely data delivery.
Ensure the accurate and timely delivery of standard metrics and execution data (e.g., scorecards, reporting cadence) to track and optimize performance against targets.
Collaborate with the Perfect Store Analytics and Insights team to establish and maintain KPI tracking for in-store performance (Perfect Scorecard).
Optimize Customer-specific business insights to continuously refine and enhance Perfect Store strategies, collaborating with brokers and customer-facing teams.
Work closely with Kenvue’s cross-functional teams, using monthly data and insights to align with Kenvue/Customer objectives and communicate product and marketing strategies.
Prepare and present progress summaries, business cases, and presentations to support operational and strategic decisions.
Represent customer interests in collaboration with brokers and the Perfect Store team to influence and shape squad business plans.
Collaborate with customer teams and CBI to deliver unified, Customer-specific insights.
Guide training and development efforts across the assigned customer teams to enhance Perfect Store capabilities.
Take a lead role in adapting global best practices to local needs, utilizing data-driven, task-based, and ROI-focused strategies.
Champion best practices across teams and functions to ensure a consistent and effective approach to Perfect Store initiatives.
Requirements
Bachelor’s degree in Business, Marketing, or related field
5+ years of experience in consumer-packaged goods
Prior experience in direct customer sales, business analytics, retailer broker relationship management or supply chain
Strong analytical skills with proficiency in MS Excel and Business Intelligence tools
Excellent communication, presentation, and negotiation skills
Ability to influence decision-makers up and down one or two levels, with and without direct authority
Project management experience and ability to work in cross-functional teams
Ability to successfully prioritize and independently lead multiple priorities in a complex and dynamic environment where deadlines matter
Outside-in Focus: ability to focus externally to lead innovation and change
Willingness to be in the market to anticipate customer and consumer needs
Makes fact-based decisions
Prioritizes impact
Owner Mindset: Takes personal accountability for performance and drives collective success
Quick to adapt and scale what works
Owns decisions
Daring Spirit: Ignites courage and sparks innovation
Challenges the status quo and encourages experimentation
Includes diverse perspectives and encourages candid debates.
Benefits
Competitive Benefit Package
Paid Company Holidays
Paid Vacation
Volunteer Time & More!
Learning & Development Opportunities
Job title
Perfect Store Manager, Retail Engagement, Store Coverage
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