Global Real Estate Sr Director overseeing property strategies and regional team collaboration at Johnson & Johnson. Directing real estate activities and ensuring alignment with global business strategies.
About the role
- Director of Customer Strategy at Kenvue responsible for defining sales strategies and driving customer engagement across brands. Leading cross-functional teams and ensuring alignment with enterprise priorities.
Responsibilities
- Develop and execute innovative customer strategies that drive channel activation, engagement, and long term growth.
- Lead the development of customer centric strategic plans that align with enterprise priorities and accelerate commercial performance.
- Identify high value market opportunities and build differentiated strategies that enhance sales efficiency and competitive advantage.
- Lead and inspire cross functional teams to deliver integrated, seamless, and impactful customer experiences across channels.
- Collaborate closely with Sales, Marketing, Category, and Finance to ensure customer strategies are fully aligned with business objectives.
- Serve as the strategic thought partner to senior leadership, shaping enterprise decisions with customer backed insights.
- Utilize advanced analytics and data driven insights to optimize channel performance, improve customer interactions, and unlock incremental growth.
- Analyze, prioritize, and optimize commercial investments to maximize strategic return and influence P&L outcomes.
- Establish measurement frameworks and KPIs to track customer strategy execution, business impact, and continuous improvement.
- Build and sustain high impact relationships with key retail partners to drive mutual growth and unlock joint business planning opportunities.
- Mentor, coach, and elevate the management team to build strategic capability, commercial excellence, and leadership strength across the organization.
- Champion customer centric thinking across the enterprise and scale best in class strategic practices that enhance organizational maturity.
Requirements
- A minimum of 8 years of experience in customer strategy and channel activation or related field.
- A minimum of a bachelor's degree.
- Proven track record of successfully developing and implementing customer strategies.
- Strong analytical skills with the ability to interpret data and drive insights.
- Experience in the Consumer-Packaged Goods industry is highly preferred.
- Demonstrated ability to work in cross-market or international environments.
- Strong financial acumen with expertise in business planning, budgeting, and P&L analysis.
- Strategic thinker with exceptional attention to detail and communication skills.
- Ability to influence and collaborate effectively with internal and external stakeholders.
- Proficiency in utilizing technology to drive competitive advantage.
- Adaptability and resilience in navigating unstructured and ambiguous business environments.
- Excellent communication and leadership abilities to effectively collaborate with cross-functional teams.
Benefits
- Paid Company Holidays
- Paid Vacation
- Volunteer Time
- Learning & Development Opportunities
- Kenvuer Impact Networks
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