Associate Customer Development Manager responsible for executing strategic customer growth plans and managing relationships with DoorDash at Kenvue. Collaborating with teams to optimize sales and drive eCommerce strategies.
Responsibilities
Develop and execute strategic customer growth plans
Deliver financial targets and manage the ongoing customer relationship with DoorDash
Partner with DoorDash and Kenvue Retail Media teams
Develop and execute strategies to grow Kenvue’s sales share in the category
Responsible for the connection with the customers to create and support overarching demand-driving strategies
Partner with media, shopper, marketing, customer strategy teams to build robust shopper plans
Coordinate, analyze, and draw conclusions from a variety of data sources such as customer POS and Pacvue
Build and elevate strategic partnerships and relationships within the Last Mile Delivery organization and Kenvue
Foster relationship with Last Mile Delivery partners and Kenvue retail media leadership
Effectively manage trade funding within budget
Serve as a change agent within the eCommerce channel
Requirements
Bachelor's degree and 3+ years of prior experience in customer sales, customer strategy, category insights/management, analytics, shopper marketing/insights, or related field in a consumer products environment is required
Prior experience with data analysis is required
Intermediate to sophisticated Excel skills required
eCommerce experience or marketplace knowledge or experience is preferred
Ability to negotiate with and influence multiple levels of customer leadership
Ability to access, interpret and draw accurate conclusions from sales and customer data
Ability to build impactful presentations to explain recommendations and findings of analyses, resources, and studies
Ability to work optimally within a fast-paced, sophisticated matrix and changing environment
Ability to influence decision-makers up and down two or more levels, with and without direct authority
Ability to effectively lead talent, create and execute development plans
Ability to identify and assess risk and prioritize competing demands
10% or more travel time will be required
Benefits
Paid Company Holidays
Paid Vacation
Volunteer Time
Learning & Development Opportunities
Kenvuer Impact Networks
Job title
Associate Customer Development Manager – Last Mile Delivery
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