Event Coordinator managing logistics for unforgettable events in Brazil. Fluent in Portuguese, Spanish, and English required, with basic experience in events management.
About the role
- Marketing & Event Manager executing Scoop Truck events throughout Ontario. Overseeing daily operations, ensuring quality and customer satisfaction in a hybrid work environment.
Responsibilities
- Run the day-to-day Management of the Scoop Truck; including permitting as needed, leadership of Health Inspections as needed, Ice Cream orders and inventory management, leadership onsite during the events, create staffing schedules and oversee team of scoopers/brand ambassadors
- Drive the Scoop Truck to and from events, following all safe road policies and procedures
- Provide on-site leadership to ensure adherence to all Quality, Food Safety and Health & Safety policies and procedures to ensure customers and employees are safe
- Work collaboratively with Marketing to research and secure brand appropriate events throughout Ontario, completing all necessary paperwork
- Represent the Kawartha Dairy Brand and lead by example to drive the vision and values with all employees
- Deliver world class customer service and coach team to ensure the best customer experience
- Resolve customer concerns, taking prompt and appropriate action to ensure customer satisfaction is maintained
- Hire, schedule and train all staff
- Complete required documentation in administration of payroll
- Follow and monitor procedures and policies to maintain effective cash management
- Ensure cash deposits to bank on a daily basis
- Take photos during events to be shared with Marketing for social media
- Collaborate with Marketing to advertise the Scoop Truck’s upcoming presence at and during events
- Collaborate with Marketing to create signage for events as needed
- Continuously monitor progress against sales goals, hold the team accountable and adjust accordingly to deliver against Key Performance Indicators (KPIs)
- Control costs to achieve profitability
Requirements
- Post-secondary education in business, Hospitality, Event Planning or Marketing or 5+ years in retail management or event planning
- Able to travel throughout Ontario
- Food handlers certificate an asset
- A valid G license with clean drivers abstract and comfortable driving a food truck
- Available to work flexible shifts outside of regular hours (weekends, and statutory holidays) to accommodate for events
Benefits
- Competitive salary
- Annual performance bonus
- 100% Company paid health, vision & dental benefits
- Sick pay
- Employee Assistance Program
- RRSP/DPSP matching
- Uniforms provided
- Opportunities for training & advancement
- Discount on products sold in our retail stores
- Free daily dairy beverages
- Active social committee
- FREE ICE CREAM!!!
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