Hybrid Retail Event Manager – Golf

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About the role

  • Manager responsible for planning and executing on-site retail offerings for golf events. Ensuring first class execution and enhancing fan shopping experience at international events.

Responsibilities

  • Reporting to the Director of Golf, execute the retail offerings on-site at golf events within the set budgets.
  • Lead on retail operations at venue stores for key partner events
  • Maximise sales and drive fan experience through the design of engaging and immersive shopping spaces
  • Work collaboratively with Buying and Merchandising, Logistics, IT and Warehousing colleagues to define event scheduling, merchandising and inventory management
  • Working closely with partners and their stakeholders, ensure every event is set up for success, covering off all key operational tasks that make a store function
  • Setup and manage your event management team and casual staff across stock rooms, shop floors and other outlets for effective shop trading
  • Ensure the execution of core operational policies and procedures to enhance productivity and customer service
  • Collaborate with the marketing team to plan and execute in store branding, promotions and events to drive footfall and increase customer engagement
  • Work with supporting contractors to deliver on budget, on time, every time
  • Ensure compliance with safety and security standards and handle emergency situations as needed
  • Report on event performance both quantitatively and qualitatively through the use of sales data, observations and creation of fan surveys.
  • Provide feedback and recommendations on how each event execution can be improved operationally, experientially and from a product offering perspective.
  • This is a hands-on role, and the successful candidate will be expected to be present at the event, including the build and de-rig phases.
  • The job duties list is not exhaustive and the position-holder will be required to undertake such tasks as may reasonably be expected within the scope / level of the role.
  • You may also be required to work additional hours supporting wider events and ‘hot markets’. This may involve weekend, late-night working and time away from home.

Requirements

  • 2-3 years of experience working with major sport governing bodies and/or major event retail programs.
  • Experience of managing a team on the ground at events.
  • Visual Merchandising and store layout planning experience desirable
  • Project management and retail operations experience essential.
  • Able to rapidly build and sustain excellent relationships with external promoters, contractors, and internal stakeholders.
  • Confident yet measured in offering feedback to colleagues and senior leadership teams.
  • Highly organised and comfortable managing more than one project simultaneously.
  • Experience reporting on and analysing financial performance, highlighting any key factors that may or have impacted the outcome desirable
  • Able to think on your feet and problem solve.
  • Able to travel globally for prolonged periods including weekends.
  • Can-do attitude with a relentless work ethic.
  • Live and breathe the Fanatics Events’ Team values and culture, but be able to grow and develop them.
  • Strong team player
  • Full, clean driving license.

Benefits

  • Competitive benefits tailored to each country
  • Support in all aspects of work and life

Job title

Retail Event Manager – Golf

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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