Customer Service Coordinator ensuring high - level service and handling customer requests. Collaborating with departments to meet RMA service requirements and resolving complaints.
About the role
- Visual Environment Planning Specialist managing store setup and display plans for Journeys and Journeys Kidz 4.0 store design. Providing ongoing support and analyzing store layouts for better in-store experience.
Responsibilities
- Manage store setup plans for new and remodeled locations
- Oversee project plans and coordinate with internal teams and external vendors
- Analyze store layouts to develop store-specific display plans (planograms)
- Maintain a master list of store criteria
- Provide ongoing support to stores addressing visual merchandising needs
- Track project expenses and reconcile budgets
- Organize and maintain a Grand Opening Store Environment and Marketing spreadsheet
- Create and manage individual store opening project plans
- Develop innovative ways to track criteria
- Support and facilitate barricade graphics & window wraps
- Provide store access to current planograms and revise documents for each store
- Analyze store layouts, sales data, and SKU targets to create planograms
- Coordinate and collaborate to enhance video training content for visual standards
- Support and collaborate on visual projects and test initiatives
Requirements
- Bachelor’s degree in Marketing, Fashion Merchandising, Design or Art preferred
- 1+ years retail store management experience, retail merchandising experience or other varied retail experience
- Strong organization skills
- Strong verbal, written, and interpersonal communication skills
- Understanding and knowledge of visual merchandising fundamentals
- Knowledge and proficiency in Microsoft Office suite, Photoshop, InDesign and Mac operating system
- Proficient in digital photography and editing
- Ability to lift, push, and pull 30-50 pounds for display shifting and moving VM items
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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