Client Success Manager overseeing a portfolio of restaurant clients, ensuring satisfaction and retention for Rewards Network. Managing account health and communication to improve service value and NPS scores.
About the role
- Client Success Manager at Bookassist working with clients across Czech and DACH markets. Driving revenue growth and optimizing online booking platforms for hotel clients.
Responsibilities
- Build strong relationships with clients and serve as an escalation point
- Drive and grow revenue for a portfolio of clients in the Czech and DACH markets
- Communicate ongoing to ensure client online booking platform optimization
- Develop online strategies that meet individual client needs
- Liaise with Digital Marketing team to maximize online visibility and drive qualified traffic
- Ensure client websites are optimized for conversion using latest strategies
- Educate clients on new digital marketing initiatives
Requirements
- 3+ years working within the Hospitality Industry and/or related 3rd Level Qualification
- Experience working in a Revenue role essential
- Fluency in CZ, German, and English are mandatory
- Strong knowledge of digital marketing trends & useful applications
- Problem-solving attitude through proactive approach
Benefits
- Competitive salary
- Health insurance
- Remote work options
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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