Application Engineer providing technical and commercial solutions to support Data Center sales team. Collaborating closely with customers and internal teams for effective project delivery.
About the role
- Field Application Engineer supporting pre-sales and technical validation for automation solutions at Universal Robots. Engaging in plant assessments and collaborating with sales teams in LATAM.
Responsibilities
- Lead technical discovery activities such as plant assessments and Line Walks to identify automation opportunities and new automation projects.
- Develop robotic automation concepts and support technical solution design for UR cobots and MiR AMRs.
- Collaborate with distributors, integrators, and sales teams to validate applications, support solution design, and ensure successful deployments.
- Support partners and customers with technical troubleshooting, diagnostics, and resolution of application issues through case management systems and technical portals.
- Partner with service and support teams to assist in warranty cases, maintenance strategies, and technical escalations when required.
- Build strong technical relationships with customers and partners while supporting demonstrations, technical workshops, and proof-of-concepts during the sales cycle.
Requirements
- Bachelor’s degree in Mechatronics, Electrical, Mechanical, Robotics, related field OR experience in robotics or industrial automation.
- English Proficiency.
- 3+ years of experience in: Robotics, industrial automation, application engineering, technical support, or system integration.
- Experience diagnosing and troubleshooting robotic or automation applications.
- Strong understanding of industrial automation systems, robotic integrations, and manufacturing processes.
- Ability to support technical cases, service diagnostics, and warranty-related technical assessments.
- Ability to communicate complex technical topics clearly to customers, partners, and internal teams.
Benefits
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