Operations Analyst supporting the President of I&M by driving strategic initiatives and operational priorities. Analyzing data and coordinating projects to enhance performance and efficiency.
About the role
- Manager - IP Operations responsible for maintaining Mumbai IP network and ensuring service uplink. Collaborating with vendors and engineers for best service delivery and customer experience.
Responsibilities
- Ensure service up time, maintain SLA and execute Service improvement plan for complete Mumbai IP network
- Thorough understanding of IP Packet flow, OSI layers
- Out of box thinking and excellent problem solving skills during troubleshooting
- Able to handle tremendous work pressure
- Overall knowledge of service layer on CEN, IPRAN and FLDS
- Command level Hands on experience on Cisco (920/903/7xxx) , Nokia (72XX, IXR ), ECI (1300/1050/1800) and Juniper routers
- In depth knowledge of IP Protocols: ISIS, OSFP, BGP, MPLS, L2/L3 VPN
- Understanding of Access, PRE-AGG, AGG and core network in terms of services and connectivity
- Understanding of 2G/3G/4G
- Knowledge on MSC, MGW, RNC, MME, SGW, OSS, STP, PACO, MPBN connectivity with IP network at CORE and pre-agg MPLS
- Traffic Engineering, LDP, RSVP, Segment Routing
- Layer 2 technologies (Ethernet, 802.1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP, LACP)
- Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP)
- Wireshark analysis and packet capture
- To assign quality tasks to vendors/ engineers/ managed partners for meeting best results.
- Evolve SLA and KPI driven operations across circles to provide best in class customer experience for Business team on Service ops Domain.
Requirements
- 4 to 10 Years’ experience in the field of IP Networking
- Demonstrate experience of working in Telecom Service delivery function.
- Experience with Data Networking platforms and Enterprise products & Services.
- Vendor governance / resource utilization.
- CCNA is must in R&S , CCNP –preferred
- Must have technical / professional qualifications B.E
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Operations Coordinator at BRE supporting BPS Operations by managing certification workflows and financial processing. Collaborating with various internal teams to ensure efficiency and accuracy in service delivery.
Operations Lead at Bureau managing end - to - end operations, logistics, and vendor partnerships in a fast - paced environment. Ensuring exceptional customer experiences and operational excellence across North America.
Systems and infrastructure operations analyst at Desjardins enhancing IT efficiency and supporting solution design in a hybrid work environment. Collaborate with clients and stakeholders to drive successful IT solutions.
Assistente de AdOps e Operações na AlmapBBDO, agência global focada em criatividade e negócios. Setup de campanhas, acompanhamento de veiculações, e apoio a operações de mídia.
Seeking Data Center Customer Operations Administrator to support inquiry resolution and customer engagement. Ensuring operational excellence and collaboration across teams for customer success.
Operations & Monitoring Engineer for BearingPoint Products in a hybrid role. Responsible for monitoring SAP BTP applications and providing technical support in Romania.
Sales Ops Program Manager overseeing partner operations for NetApp’s Global Partner Programs. Collaborating with teams to maintain audit readiness and improve processes while ensuring high accuracy in incentive calculations.
Manager, Global Labeling Operations overseeing labeling activities and regulatory guidance in a hybrid role. Supporting pharmaceutical product labeling compliance and documentation across multiple sites.
Specialist in Commercial Operations Sales Support at Johnson & Johnson enhancing sales capabilities and supporting billing processes across the Spine business locations in Massachusetts and Pennsylvania.