Director, Liability Claims overseeing medical professional and general liability claims for hospitals. Responsible for investigation, evaluation, and resolution of claims and managing claims litigation.
About the role
- ERP S/4 Transformation Lead driving SAP S/4HANA transformation in orthopedics at Johnson & Johnson. Collaborating with stakeholders to ensure the ERP solution meets industry-specific needs.
Responsibilities
- Own and lead the SAP S/4HANA transformation program: strategy, planning, governance, delivery, budget and risk management.
- Act as single-point program lead between business executives, process owners (Finance, Supply Chain, Manufacturing, Quality, Sales & Marketing, R&D), IT, external system integrators and vendors.
- Define and validate the target operating model, solution architecture, business process design and roadmap using SAP Activate or equivalent methodology.
- Drive blueprinting, configuration oversight, integrations, data migration strategy and execution, custom development prioritization and cutover planning.
- Ensure regulatory and quality requirements relevant to medical devices/orthopedics (e.g., traceability, quality management, auditability) are embedded into the solution.
- Lead the program delivery cadence: steering committees, executive reporting, program financials and milestone tracking.
- Oversee testing strategy (unit, integration, UAT, performance), deployment, hypercare and stabilization.
- Manage change management, communications, training and organizational readiness to drive adoption and benefits realization.
- Direct vendor/SI performance, contract deliverables, SLAs and coordinate internal shared services.
- Measure and report program outcomes vs. business KPIs and benefits (cost, lead time, quality, compliance, user adoption).
Requirements
- Bachelor’s degree in Computer Science, Engineering, Business, or related field; advanced degree or MBA a plus.
- 10+ years’ experience in ERP programs; minimum 5 years in roles leading SAP transformations.
- Demonstrated end-to-end SAP S/4HANA implementation/transformation leadership (large-scale deployments preferred).
- Strong domain experience supporting manufacturing, supply chain, quality and regulatory requirements—experience in orthopedics, medical devices or life sciences is highly desirable.
- Hands-on familiarity with SAP modules commonly used in our environment, and experience with integration technologies (e.g., CPI/PO) and master data governance (MDG).
- Proven track record of managing complex vendor ecosystems (system integrators, cloud vendors, third‑party solutions).
- Solid program and delivery management skills: risk management, budgeting, resource planning, project governance.
- Experience with data migration strategies and tools, test-management, and cutover execution.
- Strong stakeholder management and executive presence—able to influence senior leadership and cross-functional teams.
- Excellent communication skills (written and verbal).
- Relevant certifications helpful: SAP S/4HANA (architect/consultant), PMP/Prince2, Agile/Scrum Master, Prosci or similar change management certification.
Benefits
- Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k))
- This position is eligible to participate in the Company’s long-term incentive program.
- Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- 10 days Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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