Business Analyst documenting business processes and software requirements at Globalweb. Collaborating with teams to ensure client needs are met with effective software solutions.
About the role
- Business Analyst within Product Management Team crafting aviation software solutions. Collaborating with technical teams to improve user experiences and meet customer needs in business aviation.
Responsibilities
- Facilitate our product visions by researching, ideating, sketching, and testing high-quality user experiences for our business aviation products.
- Continuously improve our product’s usability; Identify problems and devise solutions.
- Translate concepts into deliverables: wireframes, user stories, user journeys and more.
- Work with stakeholders to understand and define project requirements, audience, metrics, and vision.
- Work with the developers to identify technical implementation options and creative solutions.
- Make strategic design and user-experience decisions based on theory and research.
- Take a user-centered design approach to rapidly test and iterate design(s).
- Collaborate with other team members (analysts, designers, developers, product owners, QA, project managers).
- Assist in creating supporting documentation such as release notes, user guides, and other supporting content.
Requirements
- Bachelor's or Master's degree in a related field, such as Business Administration, Information Systems, Computer Science, or Engineering.
- 3+ year experience in a related field such as business analysis, project management, and/or software development.
- 1+ years experience in aviation, business aviation, inventory management, maintenance tracking and/or other aviation data.
- Certification in business analysis is a plus.
- Previous hands-on experience in relevant projects such as database management, data integration, and digital transformation.
- Previous experience with data warehousing technologies such as ETL (extract, transform, load), data integration, and data analytics is highly desired.
- Good knowledge of Microsoft office tools (Excel, SharePoint, Teams, O365)
- Experience writing project requirements, in user story format, with detailed acceptance criteria/feature documentation.
- Experience working in Agile/Scrum development process.
Benefits
- insurance offerings such as medical, dental, vision
- retirement savings programs
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