Business Analyst seeking to impact the biotech industry with innovative projects. Collaborating with teams on molecular diagnostics at Avenga in a hybrid setting.
About the role
- Jr. Business Analyst V at Arizona Supreme Court liaising between juvenile probation partners and vendor staff. Focused on the rollout of the juvenile case management system.
Responsibilities
- Serve as a liaison between the juvenile probation business partners and the product vendor staff during the development and rollout of the new statewide juvenile case management system
- Participate in the planning and completion of all juvenile automation projects roll-out, including business process definition, conversion, testing, user documentation, training and application support
- Provide ongoing application support and training for the Juvenile On-Line Tracking System (JOLTSaz), Statewide Identifier (SWID) and Arizona youth Assessment System (AZYAS)
- Assist the Sr. Business Analysts in coordinating the execution of user acceptance testing (UAT)
- Assist business partners in developing a test strategy, test plan and test cases
- Develop training manuals and a course curriculum
- Conduct training for all levels of probation staff in all rural county Probation Departments
- Provide ongoing user support for juvenile automation systems
- Participate in probation automation user groups and workgroups
- Serve as resource to automated application coordinators, including training and ongoing mentoring
Requirements
- Bachelors degree in criminal justice, computer science, information technology, management information systems, business administration, communications or related field
- Three years of experience or equivalent
- Ability to quickly learn about new business processes, products, and systems
- Understanding of courts, probation and/or dependency
- Testing to include preparing test plans and test scripts
- Excellent teamwork skills
- Proactive, customer-oriented mindset
- Strong organization skills
- Great attention to detail
- Excellent training skills, specifically in training of business partners for a systems development project
- Strong analytical and problem-solving skills
- Proven relationship and verbal/written communication skills
- Experience with the creation of training curriculum and materials
- Preferred candidate will have experience in juvenile probation, dependency, or a related field
- Valid drivers license is required.
Benefits
- Accrued vacation pay and sick leave
- 10 paid holidays per year
- Health and dental insurance
- Retirement plan
- Life insurance and long-term disability insurance
- Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
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