Hybrid Studio Opening Project Manager

at JETSET Pilates®

• Job title: Studio Opening Project Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $68,000 - $95,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Dallas, United States

About the role

• Project Manager overseeing new franchise studio openings for JETSET Pilates. Collaborating across departments to ensure operational success and empower franchise owners.

Responsibilities

• Manage the end-to-end opening process for new studios, ensuring every milestone—from Onboarding to Grand Opening—is completed to brand standards.
• Act as the central point of contact for Franchise Owners, driving accountability and progress throughout each project.
• Anticipate challenges and obstacles, and ensure all stakeholders have the tools and information needed for success.
• Serve as a trusted advisor and coach throughout the pre-opening journey.
• Conduct group training calls and one-on-one sessions to guide Owners through training, operations, and readiness tasks.
• Lead In-person Operational Readiness Trainings for Owners and General Managers
• Educate Owners and General Managers on key business systems (e.g., Mindbody, payroll, scheduling, and reporting) and operational best practices.
• Provide direction on staffing, brand standards, and daily operations to ensure a strong foundation post-opening.
• Promote confidence and independence among Franchise Owners through proactive guidance and clear communication.
• Partner with the Field Marketing team to align pre-launch marketing initiatives and timelines with opening schedules.
• Collaborate with Product and Talent team to coordinate hiring and training timelines
• Liaise with the Construction team to track site progress and ensure studio readiness aligns with construction timelines.
• Partner with Business Management team to onboard new franchisees and participate in business planning
• Support department with continually refining project workflows, templates, and reporting for new openings.
• Support with system setups and account activations for new franchisees.
• Maintain and evolve pre-opening checklists, milestone trackers, and onboarding documentation to improve clarity and efficiency.
• Identify opportunities to optimize processes, enhance communication, and scale support as the network grows.

Requirements

• Bachelor’s degree in Business, Hospitality, or a related field (or equivalent experience).
• 3–5 years in operations, client services, training, project management, or boutique fitness management.
• Proven experience in boutique fitness and proficiency in Mindbody required.
• Proficiency in learning management systems platforms and project management tools.
• Strong communication, training, and interpersonal skills; capable of influencing and motivating others.

Benefits

• Competitive Compensation Package including base salary, bonus, and benefits
• 75% contribution to comprehensive health, dental, and vision insurance
• Up to 4% match to 401(k) plan
• Wellness and fitness perks through the JETSET network
• Paid time off and company holidays
• A culture that values innovation, ownership, and excellence
• The opportunity to shape the operational infrastructure of a fast-scaling premium wellness brand