Project Manager leading planning, execution, and delivery of insurance projects ensuring alignment with business objectives and stakeholder expectations.
About the role
- Project Manager overseeing new studio openings at JETSET Pilates, ensuring operational success and supporting franchise owners. Collaborating with various teams to guide preparations for grand openings.
Responsibilities
- Manage the end-to-end opening process for new studios, ensuring every milestone—from Onboarding to Grand Opening—is completed to brand standards.
- Act as the central point of contact for Franchise Owners, driving accountability and progress throughout each project.
- Anticipate challenges and obstacles, and ensure all stakeholders have the tools and information needed for success.
- Serve as a trusted advisor and coach throughout the pre-opening journey.
- Conduct group training calls and one-on-one sessions to guide Owners through training, operations, and readiness tasks.
- Lead In-person Operational Readiness Trainings for Owners and General Managers.
- Educate Owners and General Managers on key business systems (e.g., Mindbody, payroll, scheduling, and reporting) and operational best practices.
- Provide direction on staffing, brand standards, and daily operations to ensure a strong foundation post-opening.
- Promote confidence and independence among Franchise Owners through proactive guidance and clear communication.
- Partner with the Field Marketing team to align pre-launch marketing initiatives and timelines with opening schedules.
- Collaborate with Product and Talent team to coordinate hiring and training timelines.
- Liaise with the Construction team to track site progress and ensure studio readiness aligns with construction timelines.
- Partner with Business Management team to onboard new franchisees and participate in business planning.
- Support department with continually refining project workflows, templates, and reporting for new openings.
Requirements
- Bachelor’s degree in Business, Hospitality, or a related field (or equivalent experience).
- 3–5 years in operations, client services, training, project management, or boutique fitness management.
- Proven experience in boutique fitness and proficiency in Mindbody required.
- Proficiency in learning management systems platforms and project management tools.
- Strong communication, training, and interpersonal skills; capable of influencing and motivating others.
Benefits
- Competitive Compensation Package including base salary, bonus, and benefits
- 75% contribution to comprehensive health, dental, and vision insurance
- Up to 4% match to 401(k) plan
- Wellness and fitness perks through the JETSET network
- Paid time off and company holidays
- A culture that values innovation, ownership, and excellence
- The opportunity to shape the operational infrastructure of a fast-scaling premium wellness brand
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