About the role

New Studio Openings Launch Manager supporting successful launches of franchise studios at JETSET Pilates. Provides leadership and operational guidance during initial studio openings with significant travel requirements.

Responsibilities

Provide hands-on support in-studio during the first few days of a new franchise opening.
Guide teams through opening and closing procedures in real time.
Shadow and coach Studio Leads on client greetings, check-ins, and membership sales conversations.
Observe instructors and provide feedback to ensure brand standards are met.
Troubleshoot operational or technical issues as they arise.
Train teams on systems, technology, and troubleshooting A/V
Model best practices for delivering a world-class member experience.
Train owners and GM on how to manage the day-to-day operations.
Build rapport easily and work seamlessly with owners, general managers, instructors, and front desk staff alike.
Ensure the Franchise Owner/General Manager and Studio Lead teams are confident and prepared to operate independently by the end of the visit.

3+ years of experience in boutique fitness, hospitality, or retail operations with a proven track record of driving sales performance and membership growth
Significant experience with Mindbody (booking & POS software) and AXLE
Strong background in local marketing activations, community engagement guidance, and social media promotion to build brand presence and client pipeline during the first week of operations
Demonstrated ability to coach teams on sales conversations, lead conversion, and retention strategies
Passion for fitness, wellness, and the JETSET brand.
Eye for Detail & Presentation – ensures the studio environment is always clean, organized, and visually aligned with the brand
Hospitality Mindset – naturally makes clients feel welcome, comfortable, and valued the moment they walk in
Creative Brand Curator – adds little touches that elevate the vibe and energy of the studio
Event & Atmosphere Management – ability to set the tone through lighting, music, scent, and presentation
Leadership in Vibe – inspires the team to buy into maintaining the “cool factor” every day.
Strong ability to communicate effectively, energize and motivate teams, and adapt quickly to team dynamic
Client Experience Obsessed – ensures every client leaves feeling like they’ve been part of something special

75% contribution to comprehensive individual health plan; plus dental, vision, life, and pet insurance options
Up to 4% match to 401(k) plan with no waiting period
Flexible fitness & wellness membership
Paid time off and company holidays
A culture that values innovation, ownership, and excellence
Opportunity to join a dynamic team in a rapidly growing company
A collaborative, supportive work environment where your contributions are valued and recognized
Professional development opportunities to enhance your skills and advance your career