Customer Onboarding Manager ensuring customer success and adoption of SmartVault software from day one. Collaborating across teams for exceptional service and onboarding experience.
About the role
- Sales Enablement & Onboarding Manager designing onboarding and training programs for revenue organization at Jeeves. Enhancing productivity through enablement assets and structured curricula in Bogotá, Colombia.
Responsibilities
- Own onboarding for new sales hires (SDRs, AEs, and other GTM roles), from first week through ramp.
- Design and deliver ongoing regular sales trainings and enablement across product, process, messaging, and sales methodology to align the GTM teams with company goals.
- Create and maintain core enablement assets (playbooks, decks, battlecards, scripts).
- Partner with Product and Marketing to enable product launches and updates.
- Run ongoing enablement programs to reinforce skills and knowledge.
- Track onboarding and enablement effectiveness (ramp time, readiness, adoption).
- Continuously improve programs based on feedback and performance data.
Requirements
- 3–6+ years of experience in sales enablement, revenue enablement, or sales operations.
- Proven experience building and running sales onboarding programs.
- Strong communication and facilitation skills.
- Experience working cross-functionally in a fast-paced environment.
- Familiarity with CRM and sales enablement tools (e.g., Salesforce, Gong, HubSpot).
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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